Can I cancel items from my existing order?

  • You can only cancel Backorder Items in your order or reserved items from your order, please contact us so we can manually cancel it for you. Please provide us the following details:
  1. Order number;
  2. Product ID and the quantity of items you wish to cancel. 

*Simply contacting us does not constitute an agreement nor does it mean we can act upon your request. We do not accept liability for requests which are not received or read after the order has been invoiced. Once your order has been dispatched from our warehouse, we can NOT make any changes or stop the order.

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