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Can I change my shipping address after placing my order?

Please contact us and send us the following information to verify your account before changing your order details: 

  1. Order number;
  2. Registered first and last name;
  3. Registered address;
  4. Registered telephone number

If all details match, we will manually change your order. Please provide new shipping address details in below format:

Last Name
First Name
Telephone
Company (if any)
Address
City
State
Country
Zip

However, please take note that we only change shipping address if it has to be updated under the same area or location. Request to change to other country or zip code cannot be processed.

If you simply want to change your address in your account, click here for details - Update Shipping Address

*Simply contacting us does not constitute an agreement nor does it mean we can act upon your request. We do not accept liability for requests which are not received or read after the order has been invoiced. Once your order has been dispatched from our warehouse, we can NOT make any changes or stop the order.

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