How long will my order be processed before shipment?

Orders are packed and posted from 9am-5pm, Monday to Saturday. Provided your products are in stock & we are not experiencing unusually high order volumes, the package will be sent within 48hrs except for weekends and public holidays.

However, if you purchased an item that is on 'BACKORDER' your parcel will be held until that item has arrived in stock. BACKORDERS usually take no longer than 14 days (depends on the number of demand). works directly with factories, we do not buy from distributors. This sales method allows us to keep our prices as low as possible, however we are subject to the factory's shipment schedules. This means stock may run out while awaiting next delivery, please allow some time for items to be restocked. 

To check the status of your order, please log into your account on the front page by clicking 'Registered Account Name' at the top left. 


For learn more about your ORDER STATUS update information, please click here. 


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