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My order is reserved but suddenly it turned out of stock.

Due to stock check listing and high volume of demands for most of the products, your ordered items may appear in stock but may suddenly turn out of stock after you have added it to your order. In case this situation affected your order, we will notify you via email with the following options: 

  1. Cancel Missing Item/ BK item. We will refund you the product cost and price difference. 
  2. Split Order. We will ship the available items first and ship the BK items once available.
  3. Wait for replenishment. We will wait for the items to return back to stock. Order will not be sent until all stocks are available. 

Please contact us once you have selected the option you prefer. 

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