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Can you open investigation for parcels sent to South Africa?

We do not open investigations for parcels shipped to South Africa with the following conditions:

  1. Parcel shipped via postal system: EMS, Air Parcel and International Registered Air Mail;
  2. and parcel not received within the transit time. 

As an alternative, you may contact your local post office and customs for inquiries regarding your parcel. 

                          

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