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Can I return my items to the nearest warehouse location?

Yes. However, we do not have a warranty facilities in our Europe Warehouse. Below are the warranty address of our warehouse locations:

 

  General Warranty Return and Self Collection Address 

Hong Kong Warehouse (International Warehouse)

Block B, 2 floor,

Merit Industrial Center,

94 Tokwawan Road, Tokwawan,

Kowloon, Hong Kong

 

 

China Warehouse

HexTronik LTD.

3/F, Block A

Nority Industrial Park,

Xiaobian Fourth Industrial Zone,

Chang An, Dong Guan, China

*For Chinese customers only

 

NY, USA Warehouse (Damaged, Incorrect, Items With Missing Parts, etc.)
HobbyKing
100 Executive drive, Suite H
Edgewood NY 11717
UNITED STATES

OR, USA Warehouse Address (No Fuss Return - Item Not Needed)

Javelin Logistics

11950 SW Leveton Drive

Tualatin, OR  97062

UNITED STATES

 

United Kingdom Warehouse

Lucky Stuff Limited

18 Elmsett Airfield

Elmsett, IP7 6LN

Ipswich Suffolk

United Kingdom

 

Australia Warehouse

HobbyKing Service Ctr.

38 Shelley Rd. Moruya

NSW 2537 ACN 145 381 228

Australia

 

SUMMARY OF COUNTRY CODE AND WARRANTY RETURN ADDRESS

COUNTRY CODE STATES CASE WH
US

  All states

No fuss OR
    Warranty

NY

       
CA,PR, MX    No fuss OR
    Warranty NY
       
 GB,IE,FR,BE         GB
       
       
 DE,DK,NL,ES,LU,AT,CZ                                                                                             GB  
PL,HU,CH,LI,IT,SI,SK     GB
SE,IE,PT,NO,FI,EE,     GB
LT,LV,HR,RS,RO,BG,GR,IS,RU     GB
AU     AU
CN     CN
OTHER COUNTRIES     HK
       

 For creating RMA form, you may refer to the following links for your guide:

  1. Click here for RMA User Guide/ Manual

  2. Click here to complete and submit RMA form

**There is a bit update in our website layout, please see the process below to create RMA Form: 

  1. Log in to your account; 
  2. Click your registered name as shown in the photo below: 

      3. Click CHECK 

     4. Click RETURNS;

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