I rejected my order as it appears damaged. How can I receive a refund or replacement?

To validate your claim, please upload a copy (photo) of the damage report claim from your local post office into your RMA. Once you have provided this, please notify our agents so that the warranty team can investigate and update your RMA status as quickly as possible.

For complete instructions on how to open an RMA/Warranty Claim, please see our RMA help article.
You need to complete this form for recording purposes but it does not necessarily mean you will have to return the item to us.

If you have any other questions/concerns, please feel free to contact our Help Center

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