Follow

Parcel Self Collection: UK Warehouse

  • You can only arrange 10 parcels per pick up. If you have more than 10 parcels to pick up, please pick up the other parcels on a different date.

  • Orders that are not collected within 14 days after you received the confirmation email for collection will be canceled and refund will be processed.

  • If you won't be able to pick up your order within 14 days, please contact us and let us know when you can collect your parcel.

  • If you wish to ship your parcel instead of self collection, please contact us immediately for shipping arrangment and shipping fee settlement. 

  • If your friend will collect your parcel, please ask your friend to take note of your order number, bring a copy of your valid ID and authorisation letter. 

Warehouse Address:

Lucky Stuff Limited

18 Elmsett Airfield

Elmsett, IP7 6LN

Ipswich Suffolk

United Kingdom 

Business Hours: 

9AM to 2PM; Open on weekdays; close on public holidays

UK Warehouse will be closed on December 24, 2015 to January 03, 2016. 

Was this article helpful?
17 out of 35 found this helpful
Have more questions? Submit a request
Powered by Zendesk