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You can only arrange 10 parcels per pick up. If you have more than 10 parcels to pick up, please pick up the other parcels on a different date.
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Orders that are not collected within 14 days after you received the confirmation email for collection will be canceled and refund will be processed.
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If you won't be able to pick up your order within 14 days, please contact us and let us know when you can collect your parcel.
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If you wish to ship your parcel instead of self collection, please contact us immediately for shipping arrangment and shipping fee settlement.
- If your friend will collect your parcel, please ask your friend to take note of your order number, bring a copy of your valid ID and authorisation letter.
Warehouse Address:
Lucky Stuff Limited
18 Elmsett Airfield
Elmsett, IP7 6LN
Ipswich Suffolk
United Kingdom
Business Hours:
9AM to 2PM; Open on weekdays; close on public holidays