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Parcel Self Collection: UK Warehouse

  • You can only arrange 10 parcels per pick up. If you have more than 10 parcels to pick up, please pick up the other parcels on a different date.

  • Orders that are not collected within 14 days after you received the confirmation email for collection will be canceled and refund will be processed.

  • If you won't be able to pick up your order within 14 days, please contact us and let us know when you can collect your parcel.

  • If you wish to ship your parcel instead of self collection, please contact us immediately for shipping arrangement and shipping fee settlement. 

  • If your friend will collect your parcel, please ask your friend to take note of your order number, bring a copy of your valid ID and authorization letter. 

Warehouse Address:

Lucky Stuff Limited 18 Elmsett Airfield Elmsett, IP7 6LN Ipswich Suffolk United Kingdom 

Business Hours: 

9AM to 2PM; Open on weekdays; close on public holidays

** If you need further assistance, click HERE to CONTACT US.

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