Please fill out the RMA form under the order with incorrect item/order. You need to upload a photo showing the incorrect item/order you received. We can offer you a special price if you would like to keep the incorrect item/order, and we will send you the correct item/order immediately after the special price is settled. However, if you don't need the incorrect item, we may require you to return the incorrect item/order via RMA. Once you provided us the returning tracking number and returning postage receipt, we will immediately process a replacement item/order for you.
For creating RMA form, you may refer to the following links for your guide:
**There is a bit update in our website layout, please see the process below to create RMA Form:
- Log in to your account;
- Click your registered name as shown in the photo below:
3. Click CHECK
4. Click RETURNS;