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Shipment Notification

You will received a Shipment Notification in your registered e-mail account inbox upon parcel dispatched from warehouses.

Please kindly find below elaboration for :

- Single warehouse shipment

- Multi-warehouses shipment

 

SINGLE WAREHOUSE SHIPMENT

- New interface has different layout but contains the same information: Shipping Address, Order Number, and Transit Time but NO tracking number will be displayed.

- Customer is always advise to visit the Order Information page to track the real time progress of the shipment.

 

MULTI-WAREHOUSE SHIPMENT

- Two separate shipment notifications will be sent to update the shipment progress from different warehouses

- Shipping Method of both shipment notifications will appear as "Multi warehouse shipping"

- Customer is always advise to visit the Order Information page to track the real time progress of the shipment. Customers may to the tracking info. for more details

 

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