Follow

Shipment Notification

You will received a Shipment Notification in your registered e-mail account inbox once parcel was dispatched from warehouses.

 

 

SINGLE WAREHOUSE SHIPMENT

- New interface has different layout but contains the same information: Shipping Address, Order Number, and Transit Time but NO tracking number will be displayed.

- Please visit the Order Information page to track the real time progress of the shipment.

 

MULTI-WAREHOUSE SHIPMENT

- Two separate shipment notifications will be sent to update the shipment progress from different warehouses

- Shipping Method of both shipment notifications will appear as "Multi warehouse shipping"

- Please visit the Order Information page to track the real time progress of the shipment. 

 

Was this article helpful?
0 out of 2 found this helpful
Have more questions? Submit a request
Powered by Zendesk