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Why Is My Order Not Yet Shipped?

Your order may have not been shipped yet due to any or one of the reasons below: 

 

1. You ordered an item in BK or not in stock 

When will the item/s return to stock? 

 

2. You placed an item in stock, then suddenly turned out of stock

 

3. You request to put your order to be put on hold

 

4. We require payment security check on your order  

 

5. Others. If the reason is not mentioned above, click here to contact Live Customer Support for further assistance. 

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Comments

  • Avatar
    Mihail Vinokurov

    Hello! 20.02.2009 paid for the order #600022673 . Today, in a month at it the status-is POSTPONED. Did you send it or not? Why is it taking so long to get any information?

  • Avatar
    ed ross

    Where is my order it said 1 to 3 days shipping,I don't know how you guys stay in business, same old bullshit every damn time bullshit excuses platinum member means nothing web site constantly buffers

  • Avatar
    Stephen Lyon

    Not very good with customer service and or communication, It's nice to be kept in the loop, where's my aeroplane ?

  • Avatar
    yo jun jin

    3/28 주문한거 배송 추적이 안됩니다~~~!!!
    주문한지 한달이 넘었는데~~~언제 도착할까요~~~???

  • Avatar
    yo jun jin

    order#
    101838463
    주문한지 한달이 넘었는데~~~! 아직 도착하지 않았어요~~~!!!
    배송추적도 안되고~~~! 언제쯤 도착할까요~~~!!!????

  • Avatar
    MIAS Fabrice

    Dear,
    When I will received my order 22200138002 ?
    Thank you. Fabrice Mias (fabricemias@free.fr)

  • Avatar
    Alexander Kermas

    Liebes HobbyKing-Team,
    ich habe meine Bestellung 300205348, nach jetzt fast 6 Wochen Wartezeit, leider noch nicht erhalten.
    Könnten Sie da bitte nachforschen, wo mein Bestellung abgeblieben ist?
    Danke =).

  • Avatar
    Petri Salo

    Order 101781557 why my order hasent shipped

  • Avatar
    PAULO CESAR DALARA FERRARI

    comprei e meu pedido ainda esta em processamento : porque ?

  • Avatar
    Thomas Krebs

    Hallo, meine bestellung #300217433 sollte am 29.6.19 geliefert werden.
    Es is der 8.7.19 und hab bisher außer das es bezahlt is noch nichts gehört, was is los bei euch??
    Mfg thomas krebs

  • Avatar
    Thomas Krebs

    Hallo, meine bestellung #300217433 sollte am 29.6.19 geliefert werden.
    Es is der 8.7.19 und hab bisher außer das es bezahlt is noch nichts gehört, was is los bei euch??
    Mfg thomas krebs

  • Avatar
    Ghassan Abdul Jabbar

    Could you please email me the AWB reference number for my order 312014847300000260172102780116

  • Avatar
    Wie Ming Lim

    Hi, I had ordered a few items on 30 May 2019 with the Order #101933264. I have not received the tiems yet but the order status indicated COMPLETE. Could you help to check where are the products that I have ordered?

  • Avatar
    Vojta Morkes

    please, is there any option to ask for my order, when it didn't came in 18 days?

  • Avatar
    jean bueno

    bonjour ma commande sur laquelle vous avez fait une erreur d'adresse n'est toujours pas arrivée.
    mon nom BUENO jean 106 chemin des saougeonnes 13105 MIMET FRANCE.
    COMMANDE .Order Date: July 10, 2019
    Well my order on which you made an address error has not arrived yet.
    my name BUENO jean 106 chemin des saougeonnes 13105 MIMET FRANCE.
    . Date of order: July 10, 2019

    Order Warehouse: Europe (EU) # 22200147514. I ask you for an immediate refund, no more, but nothing more at Hobby KING.
    I look forward to hearing from you soon

    Order Warehouse: Europe (EU) #22200147514 .Je vous demande un remboursement immédiat sans quoi je ne commanderai plus rien chez Hobby KING ainsi que mes amis du club.
    j’attends de vos nouvelles très vite

  • Avatar
    Emil Kolenčiak

    Hello.
    From my New Order # 700006958 I haven't shipped:

    Turnigy Transmitter Bag / Carrying Case (Black)
    9345000005-0 International (Hong Kong) € 9.52
    2 (BK)
    19,04 €

    MT60 3 Pole Motor / ESC Connector Set 12AWG Male - Female (2 Set)
    015000190-0 International (Hong Kong) $ 2.44
    5 (BK)
    12,20 €
    Please urgently deliver missing items.

    Emil Kolenčiak

    em1@email.cz

  • Avatar
    Rafael Cabello

    Finalmente no he recibido mi pedido,la respuesta es que debo esperar y finalmente tendré que comprar en otro lugar, pésimo servicio.

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