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What Is Lost Parcel Investigation?

In case you did not receive your parcel within the allotted transit time, parcel investigation is conducted so we can directly track your order with the shipping company.

Click here for more details - Parcel Investigation Guidelines

** If you need further assistance, click HERE to CONTACT US.

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  • Avatar
    Mulyadi Pandia

    MEMPHIS, TN, Clearance delay - Import, Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.)

  • Avatar
    A.A.C. Marneffe

    YOUR SHIPMENT # 1000034577 FOR ORDER # 1000034031

    RP206340144SG Jan 16, 2019-12:00 am
    Arrival at Destination Post (Country: NL)Singapore Post

    Dear Sir / Madam, I have not received the above order until today.
    You can check what went wrong.
    With a sincere greeting,
    Alex Marneffe.

  • Avatar

    El envio consta como completo pero el que pongo a continuacion no fue recibido
    Miro con el numero de seguimiento y no pone donde esta dicho envio
    Envío #400060798 |
    Rastrear este envío
    Artículos enviados
    Nombre de Producto Sku Warehouse Cantidad Enviada
    Rhino 5000mAh 3S 50C Lipo Pack w/XT60
    9952000016-0 International (Hong Kong) 2 (BK)
    H-King High Performance Paramotor PNF
    9310000368-0 International (Hong Kong) 1
    Me pueden decir donde se encuentra dicho envio
    Un saludo

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