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Website Changed Recently

Hobbyking.com has recently undergone a major site refresh. This is to ensure we’re delivering you the best possible on-site experience. We thank you for your patience and understanding as we roll out new and popular features across the site.

 

Changes to the website so far include:

 

The ability to order from multiple warehouses in one transaction 

You now have the ability to order from more than one warehouse in a single transaction. This gives you the control to build your order based on your preferred available warehouses with the opportunity for you to save time and money based on how you put together your order.

 

New Look and Feel Category Landing Pages

We've changed the look and feel of our category landing pages to make sure you're getting the best possible on-site experience. If you can't find what you need, you can always get in touch with our helpful Customer Service Team

 

Products automatically show and add to your cart  based on your closest warehouse

When browsing the HobbyKing site, products will automatically show based on your closest warehouse. Once you add this product to your cart, the product will also default to your closest warehouse.This is designed so that you never miss out on seeing or buying products that, when ordered from your closest warehouse, are more likely to be cheaper and get to you faster.

 

Improved checkout experience

Know what you need already? There’s no need to have to click on a product and go through to the product page to add the product to your cart. Use the handy ‘Add to Cart’ button below a product that appears on a sub-category page, to add that product directly to your cart.

 

Estimate shipping and tax costs, before proceeding to the final steps of checkout, with our new calculator. If logged in, your default shipping address will be used and shipping methods available will appear automatically. This is aimed to give you as much transparency and information around potential order costs as possible. Please click here  for details.

 

A company information field has been added to the checkout page making it easier for you to clearly mark your order as a company purchase.

 

New and improved personal dashboard

We’ve given your account dashboard  a major refresh, pulling together all the information you need to maximise your HobbyKing account. Review your orders, set up new wishlists, keep track of your Reward Points and more with our new and improved interface.

 

Refunds and Rewards Points are now separate

Refunds have been separated from your Reward Points  and are displayed as Store Credits . The result is great transparency making it easier for you to reconcile your HobbyKing account.

 

We have a new mobile website

Our new mobile website isn't a pared back version of our desktop website. Instead, it is the same as the desktop site so you can get your hobby fix anywhere, anytime!

 

General Site Enhancements


Product names on product listing pages are now visible in full, enabling you to see what product you’re after as clearly as possible.


Facebook share buttons have been removed from product listing pages to ensure a faster page loading speed.

 

502/520 error pages will no longer occur. Please kindly clear browser cookies and re-login again if you encountered error before.  

 

The 'New Items' page is available for mobile. Keep up to date on all the latest new products available at HobbyKing.com

 

There are more exciting website changes on the way (you can view them here ) so please check back to keep up to date on what’s new.

 

If you have any questions or feedback, please do not hesitate to contact our Customer Service Team.

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Comments

  • Avatar
    Adrian Crisp

    I have a problem with an item that I brought and I am finding it impossible to return it. I can not add photos of the items so can not send the return request. I am supposedly a platinum customer but I am not getting the service. Please sort it out. Thank you

  • Avatar
    ivan wilson

    l cant find anything on this site and have stopped buying from hk until they fix this site , l have spent $3000.00 on opposition sites since this new web page started and will not return until they fix it just spent a frustrating 10 mins looking for lang\ding and found 3, just 3 sets

  • Avatar
    Ken Nelson

    I'm getting back into the hobby after a 7 year hiatus. I used to order so much from Hobbyking.com, but now your website is soooooooooooo slow that it's irritating. It feels like dial up! This is 2018, not 1998. Also, while looking at articles it would be helpful if you put the date--including the year.

  • Avatar
    Karl Swartz

    How do I add to my wishlist? There is no link!

  • Avatar
    Graeme Lewis

    Graeme
    This web site no matter how good you think it is, is very difficult and frustrating to use.
    It took 3 hours to buy CA on what I thought was Aus Warehouse only to find at checkout it was at China warehouse and they would not send. A waste of time. Boanggod much better even though a little longer to get free posted goods.

  • Avatar
    Erik Bjurstrom

    Your new site is very frustrating to use. Before I could get all EDF models with one click. Now I do not know how to find them all in one batch. You must go back to the old one.

  • Avatar
    LUIS CHIPOCO

    Hi Hobby King. I dont like The new WEB Page. There are some things:
    - To big images, big letters and can't see the price and if there stock.
    - In my wishlist is the same.
    - Can't see the items in groups. If I want to see web cam's in FPV, can't found the group of Webcams.

    I think the older webpages be better. Was More easy to see. I preffer to see other pages and buy there.

    Luis Chipoco

  • Avatar
    Knut-Petter Helle

    Your new web site is hopeless. It is so difficult to find an item and order so I gave up.

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