To cancel your order;
1. click “CANCEL ORDER”;
2. Confirm the cancellation request by clicking the “OK” button in the pop-up confirmation box;
*2.1. After confirming, a pop-up green text will appear and your order status will be shown CANCELLED;
*2.2. In your log in account, the cost of the canceled order will be reflected in the Store Credit Balance History:
To cancel a BO (Backorder) item or out-of-stock item(s), click this guide - HOW TO CANCEL A BO (Backorder) ITEM OR OUT OF STOCK ITEM(S)?