If you would like to change the details of your order you need to act quickly. The safest way to change your address is by contacting us through our live chat support or submitting a ticket from our Help Center. Due to the time lag in email responses, we do not accept liability for requests which are not received or read after the parcel has been dispatched.
Simply sending us an email does not constitute an agreement nor does it mean we can act upon your request in time. We strongly urge you to contact us through chat if you find that your address details are incorrect or need to be changed.