My order does not arrive

I placed an order on 11/11/16 and did not arrive ahun!
I have no news from the local post office
the number is:
Your order # 400000829
To see what happens. I never had problems before, this is the first time I do not get a request. The order is only lipos and the method of shipping is different from the one I use habitually, maybe that is the problem.
I expect some response.
Thanks