order 2009616399

Hi, I wanted to cancel the 2009616399 order for not having yet received the article because I paid the 14/07/14.no and received no response on your part and seems very strange to me that there is it received yet.This is the number of follow-up of the article RC009617285MY and tells me that came out of the country's home on 16/07/14 news of the still.Not all of this gives me a good impression, is my first order with you and I am not happy.