order 2009666913

This order was "Just" sitting in the warehouse for 3 weeks??? The service from International is pathetic to say the least. All queries regarding the order were answered in a "off handed' manner without any adequate answer why the order just sat and sat. Apparently it was finally post on 1st August but to where as it still hasn't arrived. I will not use International again unless there is no choice. The Australian warehouse has orders at your house in 5-7 days from initial order! NOT HAPPY!