Post
FollowOrder 2009805430. Dispute receive incomplete kit box
On August 10 and formalize the order page and invoice number 2009805430 1H137276020 Code corresponding to a Code Frame 297000036-0 HexaCpoter Tarot 680 Pro Folding Frame 3K Carbon (KIT) (USA Warehouse). HS Code 95030099
After many complaints dated October 3 I received the "incomplete" package. Late and wrong.
Immediately I started assembly. Right at the start I have been unable to continue because the mounting kit is incomplete, lacking essential parts and equipment for mounting screws.
The box has been sealed. Take the web address: www.577MX.COM. The bar code on the box is 54311 [K.57.3.9.7] 297000036-0
Detail below the missing pieces.
2 Pieces aluminum top plate for fixing flange fixed arms (see photo 1)
6-piece carbon fiber engine mounting (see photo 2)
Screws missing almost everyone. Only comes a small bag with 8 screws
I return the box with the kit. Prefer Submit missing in the kit urgently as you return the kit parts represents more costs and possibly further delay in receiving a replacement.
I need an email address where to send documents and photos to help solve the problem quickly.
I look forward to a quick solution.
Herme I. Aguilar / Ainfonet, SL / www.airdronesystems.com
Please sign in to leave a comment.