1/16 Brushless 4WD Mini Rally - Extreme Edition (RTR)

hello, I bought 1/16 Brushless 4WD Mini Rally - Extreme Edition (RTR), customer order number 20010353330 client urbano daniele. The package arrived, but lacks the transmitter and receiver. the On your website under requirements only shows the lack of batteries I bought.
because they lack Receiver and Transmitter?