Problem with my order

Good evening,
I have a problem with my order. I paid last week for 73.59 euros and it was ok with my bank and on my statut it was unpaid. I pass a new order on today and it will be the same. Could you have a look. My name is Philippe Sauvaget and my email is philippesauvaget@wanadoo.fr
The number of my order is 20010458856 for the last one and for the order of today it,s 20010496972.
Kind regards, Philippe