order not arrived

my order Your order details are:
2x #9049000009/25669 Durafly™ Balsa Series - Fieseler Fi 156 Storch 1154mm (PNF) = $298.70 is never arrived at this adress:YOUR ORDER ID IS: 20011024850

Your order will be shipped to;
georges wargnies
1882 route de cessonnex lieu dit le tour
samoëns, haute savoie 74340, F R
FRANCE
Ph:0952564261