NOT RECEIVE Turnigy Accucel-6 80W 10A Balancer/Charger LiHV Capable (EU Warehouse): Order ID: 20011491076

I have not received my charger for more than a month. Despite contact with michelle via chat, no favorable response.
HobbyKing is not close to its customers !!!
I can questioins poses on the seriousness of the shop?