I'm having the same issue. I'll be watching this space to see what the problem is and how to proceed with my order.
Post
FollowWhy can't I pay for my latest order?
My latest order comes up as unpaid.
I keep trying to pay but I keep going in circles. I'm a platinum customer. Please give me a reply. I want to stay a HK customer...but you are frustrating me.
I need this resolved.
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10 comments
Having the same problem.
Me too....no answer for HK team... they sleep :) on the beach ;)
Fix this, HK. It is very frustrating.
Same here!! Round and round and it's making me buy elsewhere, hassle enough to get order happening without having to chase up someone just to take your money, very inconvenient!!!!
HOLD EVERYTHING!!! I think I got it! If you are ordering from the safari browser, that might be the problem. Try a different browser (firefox, chrome, etc.) It worked for me. Hope you get the same results. Happy shopping.
same here..
I can not get past step 2 in the ordering system
I'm so frustrated I could scream!!!! I tried ordering all day long and can't get through, nobody available, unable to order online.. I live chatted with Joram and he could care less if I ordered anything from HK, just wanted to cancel my order and get it over with. I WILL NEVER ORDER ANYTHING FROM HOBBYKING!!!!!
I can't pay my order 20012201293 . If possible, answer me in french...