Post

1 follower Follow
-1
Avatar

Out of stock item from my order - Hong Kong Warehouse

( THIS IS THE MESSAGE I RECEIVED FROM YOU )
Dear DANIEL,
Thank you for shopping with us!
This automated email serves as a notification about the current status of your order 20012586035.
We received an update from our stock unit department that a specific item from order 20012586035 is out of stock and will not be restocked anymore. With your permission, we would like to remove that item so that your order may be shipped out from our warehouse as soon as possible.
Please choose one from the options below so that we can finally solve the issue.
1. Cancel the out of stock item and credit you through bonus points?
2. Cancel the out of stock item and refund you through your payment method?
We will wait for your reply regarding this and if ever you want to contact us, please be reminded not to reply to this email as your reply will go to unmonitored mailbox.
Please contact us via chat or email by logging into your HobbyKing account and click on CONTACT US. If there is no reply beyond 7 days, we will cancel the out of stock item and transfer it to your bonus points.
Thank you for understanding our situation and we hope to hear from you soon
***Please disregard this message if your issue has already been resolved.
Sincerely,
The Hobbyking team.

(THIS IS THE MESSAGE THAT I SENT TREE TIMES )
hi i have no idea for what I need to do for cancel my order I gone on your website and I can't find the right thing,,,,I'm interested with the options #2 and credit on my PAYPAL if you have any question feel free E-Mail ve9dci@gmail.com

DANIEL MERCIER

Please sign in to leave a comment.