Durafly Customer Service

The Durafly Brand Manager has been made aware on several occasions that the level of parts for these models is unacceptable ( P-28 as an example). He does not care one bit. He has said and I quote. " we may get these parts in, we may get them in to our Europen Warehouse, so you will have to pay the extra postage, if we get them, but no idea when this will be" Unacceptable Customer Service, buy ANY standards.