L-4 Grasshopper 1400mm EPO (PNF)

Hobbyking - Product Support and Assistance ?

Hello, L-4 Grasshopper 1400mm EPO (PNF) UK WArehouse
at 6.6. ordered, on 09/06. Goods received - which was very quick.
I had to enlarge the assembly instructions and translate with google, I can not speak English.

But: - The image quality is poor (too small and too rough).
- The items in the bags were not labeled (2 springs for the articulation of the spur were missing).
- No evidence, which is used for an engine type and how much power it has,
- What performance (how many amps) must have the controller?
- What kind of battery is used?

Start of assembly on 10.06.- mounting end at 12.6. and Functional check.
It was found that the motor controller is defective, it will beep once every 2.5 seconds.

• What can I do ? Where can I get a new controller (guaranteed!)?
• Where should I send the defective regulator?

BEC is OK, the motor is OK (tested with 30A controller from "Cessna" [which unfortunately crashed]).

Where (Address) I have to send the defective goods?

bought in United Kingdom Warehouse (6.6.16)
Order ID: 20013873517 - EK309985518GB

Best regards
Ulrich Lindemann - 06/13/16 - eMail: U_LIMA@web.de