Order #22200112908 not delivered.

Hi,

Yesterday I had a text saying that my order was delivered. However upon checking my mailbox, nothing was there!

As this order was supposed to be delivered in two parts (1 from EU, and 1 from HK) I was wondering what was supposed to be in what was "delivered". The package tracking somehow doesn't work and I don't have my package! What do we do?

Sincerely yours, a customer.