Order Status Stuck at “Confirmed & Being Processed” – Looking for Advice

Hi everyone,

I’m hoping to get some guidance regarding an order I placed with HobbyKing. My order (Order # [enter your order number]) has been showing the status “Confirmed & Being Processed” for several days now, with no further updates.

Order details:

• Payment method: [e.g. PayPal / Credit Card / Bank Transfer]

• Order placed on: [order date]

• Main items: [optional – key products]

• Shipping destination: [country / region]

Steps I’ve already taken:

• Verified that the payment was successfully completed with my bank/PayPal

• Checked spam and junk folders for any emails from HobbyKing

• Contacted customer support, but so far I haven’t received a clear response

I’d like to ask other members who may have faced this before:

• Is it normal for orders to stay in “Confirmed & Being Processed” status for several days?

• At what point would you recommend requesting a cancellation or refund?

• Is there a specific support channel (ticket, live chat, regional warehouse contact) that works better for faster resolution?

Any advice or shared experiences would be greatly appreciated.
Thanks in advance, and hopefully everyone gets their orders sorted soon!

run 3