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Live Chat and Email Support

Should you require to reach one of our customer service associates for further assistance, feel free to contact us via the following contact channels: 

 

1. Click here for Live Chat for fast 24-hour customer service. 

2. Click here for sending us an email or click the SUBMIT A REQUEST in the top right corner of the Help Center page. 

Due to the time lag in email responses, we do not accept liability for requests which are not received or read after the parcel has been dispatched. Simply sending us an email does not constitute an agreement nor does it mean we can act upon your request in time.

We strongly urge you to contact us on Live Chat should you require order modification immediately. 

 

*US customers, live phone support is currently unavailable. As an alternative, you may contact us through LIVE CHAT for queries. Thank you for your continuous support! 

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