HobbyKing Help Center
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Frequently Asked Questions (FAQ)
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Website Questions
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HobbyKing.com - Alerts & Notices
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Account Information
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Payment
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Order Status and Modification
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Shipping and Parcel Collection
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Warranty Claim and Return Policies
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Product Support and Assistance
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Discounts and Promotions
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Inventor Portal
Promoted articles
- Customer Guide to Selecting the Question Types
- Why is My Order(s) Placed Around Late 2020 and/or Early-2021 Taking So Long to Arrive?
- How Do I Contact You for Customer Support?
- Can I Transfer My Friend's Store Credit and Reward Points Into My Account?
- How do I Cancel a Order(s) that Only Contains Backorder Item(s)?
- How do I Cancel a Backorder(s) or Out-of-Stock Item(s)?
- How Do I Remove a Request Hold from My Order?
- HELP! How Can I Cancel My Order(s)?
- I was informed there are BO (Backorder) item/s in my order. What should I do?
- How Do I Add Item(s) to My Existing Order?
- What Happens When My Reserved Order(s) Goes Out-of-Stock?
- What are Your Shipping Options & Estimated Transit Times?
- What Happens if I Do Not Settle My Customs Charges?
- What do I do If there is a Lost Package With No Signature Required?
- Do you ship Dangerous Goods (DG)?
- What do I do if I Received a Defective/Damaged Item(s)?
- How Can I Know When a Product is Back-in-Stock?
- How Can I Use Discount Codes?