HobbyKing Help Center
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Frequently Asked Questions (FAQ)
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Website Questions
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Inventor Portal
Promoted articles
- Customer Guide to Selecting the Question Types
- Shipping Delays due to COVID-19
- Live Chat and Email Support
- Can I Transfer My Friend's Store Credit and Reward Points Into My Account?
- HOW TO CANCEL AN ORDER THAT CONTAINS ONLY A BACKORDER ITEM?
- HOW TO CANCEL A BACKORDER ITEM OR OUT OF STOCK ITEM/S?
- I requested to put my order on hold. How can I remove the hold?
- HELP! I need to cancel my order!
- I was informed there are BO (Backorder) item/s in my order. What should I do?
- Can I add items to my existing order?
- My order was reserved but suddenly an item is out of stock.
- What Are Your Shipping Methods And Transit Times?
- What will happen if I did not settle my Customs Charges?
- Lost Package With No Signature Required
- Do you ship Dangerous Goods (DG)?
- I received a faulty/damaged item. What should I do?
- How to use Discount Codes?