HobbyKing Help Center
- Website Questions
- Announcements
- Account Information
- Payment
- Order Status and Modification
- Shipping and Parcel Collection
- Warranty Claim and Return Policies
- Product Support and Assistance
- Discounts and Promotions
- Inventor Portal
Promoted articles
- Customer Guide to Selecting the Question Types
- Order Status (Single or Multi-Warehouse)
- Warehouse filter
- 2018 Chinese New Year (HK Warehouse is Closed)
- Warehouse Holidays
- How to Subscribe and Unsubscribe to HobbyKing Newsletter?
- Shipping Address Update
- General rules for posting to Hobby King's Support Forums
- Live Chat and Email Support
- Welcome to HobbyKing Help Center!
- How can I check my Store Credit balance?
- How Can I Update My Email Address?
- I Did Not Receive The Password Reset Email Notification. What Should I Do?
- What Payment Options Types Do You Accept?
- How Can I Use Store Credit as payment for my order?
- Can I Use Gift Certificate Code To Settle The Additional Cost?
- Can I Pay The Additional Cost At A Later Date?
- Can I Transfer My Friend's Store Credit and Reward Points Into My Account?
- I Made Another Account. Can I Transfer My Store Credits and Reward Points In My Old Account To The New Account?
- How Can I Use Store Credits In Check Out?
- I requested to put my order on hold. How can I remove the hold?
- HELP! I need to cancel my order!
- I was informed there are BK item(s) in my order. What should I do?
- Can I add items to my existing order?
- Why is my order not yet shipped?
- My order was reserved but suddenly an item is out of stock.
- How to track my order?
- How to Find My Tracking Number
- How do I know which warehouse my orders are shipping from?
- Shipping Methods: Transit Time / Tracking Site
- My order has no tracking information. What should I do?
- Unsettled Customs Charges
- Lost Package With No Signature Required
- When is it valid to request investigation of lost package?
- My package is not damaged but there is a damaged / faulty item in it. What should I do?
- I received a faulty/damaged item. What should I do?
- How to expedite Warranty Claim and Return resolution?
- Where can I check my RMA / warranty claim / return status?
- What is an RMA / Warranty Claim? And how to Submit a Request.
- I received a damaged package with a damaged / faulty item in it. What should I do?
- I received my Order with a missing part. What should I do?
- Searching for a product manual?
- Hobbyking Referral Program