HobbyKing Help Center
- Website Updates
- Announcements
- Account Information
- Payment
- Order Status and Modification
- Shipping and Parcel Collection
- Warranty Claim and Return Policies
- Product Support and Assistance
- Discounts and Promotions
- Inventor Portal
Promoted articles
- Customer Guide to Selecting the Question Types
- Live Chat Unavailability
- EU Warehouse Upcoming Public Holidays
- Dispatch delays from our Hong Kong warehouse
- Australia Warehouse will be closed on April 25, 2017
- Europe Warehouse will be closed on April 27, 2017
- Warehouse schedule during Easter Holiday Period (2017)
- Suspension of Self Pick up from International Warehouse and Self Pick Up Option from HobbyKing Website
- Self Collection from International Warehouse (Hong Kong Warehouse) is Suspended on March 31, 2017
- How to Unsubscribe to HobbyKing Newsletter
- Australia Warehouse will be closed on the 26th of January to celebrate Australia Day
- International Warehouse (Hong Kong) will be closed from January 28 - 31 to celebrate Chinese New Year
- Warehouse Schedule During 2016 Christmas And New Year Holiday Period
- HK Warehouse Will Be Temporarily Closed On December 21, 2016 4:30 PM HKT onwards for Chinese Winter Solstice Festival
- Shipping Address Update
- Shipping Method: Standard (No Tracking Mail) and Registered (No Tracking Mail)
- No Phone Support for UK Customers
- General rules for posting to Hobby King's Support Forums
- Live Chat and Email Support
- Welcome to HobbyKing Help Center!
- I Did Not Receive The Password Reset Email Notification. What Should I Do?
- What Payment Options Types Do You Accept?
- How Can I Use Store Credit as payment for my order?
- Can I Use Gift Certificate Code To Settle The Additional Cost?
- Can I Pay The Additional Cost At A Later Date?
- Can I Transfer My Friend's Store Credit and Reward Points Into My Account?
- I Made Another Account. Can I Transfer My Store Credits and Reward Points In My Old Account To The New Account?
- How Can I Use Store Credits In Check Out?
- How To Cancel BK Item And Cancel Order?
- HK Warehouse Pickup Service Will Temporarily Be Closed on Oct 22 to 28, 2015
- Unsettled Customs Charges
- Lost Package With No Signature Required
- Why is SCS Express issuing another invoice for VAT?
- UK Free Return Shipping Label
- How to expedite Warranty Claim and Return resolution?
- What is a Claim/ Return? How to Submit a Request?