Terms & Conditions:
Global Warehouse (Hong Kong)
All* orders with a cart total of USD $200 or more and a total weight of 2kg** or less qualify for Global Free Shipping from the International warehouse.
*Exclusions may apply for oversized/bulky items and specific delivery destinations based on our discretion.
**Some shipping couriers use volumetric weight rather than physical weight, in which case the 2kg limit will be based on the volumetric weight. Courier availability will depend on the product type and delivery destination.
US Warehouse
All orders of USD $200 and over, qualify for free shipping from the US warehouse to all states of the US excluding Alaska, and Hawaii. The maximum allowable weight to qualify for free shipping from the US warehouse is 30kgs.
*Only countries mentioned above are on free shipping
** If you need further assistance, click HERE to CONTACT US.
Hi, How i can get free shipping for my order over150$US. I live in Canada and my order is below 20kg weight. Thanks for your help!
My order is over $150 and according to your specification above should qualify for "free shipping". Why does it charge me extra $47 ? I'm ordering from Canada BC.