All information we collect is used for the primary purpose of allowing us to improve your customer experience. We will never provide personal information to 3rd parties outside of those trusted companies listed on this page, and great care is taken to ensure that all information is secure and confidential. You will not receive cold calls or junk mail as a result of visiting HobbyKing.com. You can also be assured that this information is completely secure and safe. In fact, some of the cookies are used purely to protect your data and your account.
HobbyKing is GDPR compliant. Customers may request to have their personal information deleted from HobbyKing’s databases and third parties affiliated with the company. Customers may request for their data to no longer be processed or receive a soft copy of the collected data delivered to either themselves or a third party. To request access to your personal information, use our request form ($10 USD fee will apply) or contact our Data Protection Officer directly at firstname.lastname@example.org
|Name||Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
|Address||Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
|Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
|Phone Number||Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
|Payment Information||Hobbyking.com||Until opt out requested.|
|Website Login||Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
|Username||Hobbyking.com||Until opt out requested.|
|Password||Hobbyking.com||Until opt out requested.|
|Website Session ID||Hobbyking.com, Google Analytics||Until opt out requested.|
|Geo Location||Hobbyking.com, Facebook, Instagram, Youtube, Google Analytics||Until opt out requested.|
|Device and App IDs||Hobbyking.com, Google Analytics||Until opt out requested.|
|IP Address||Hobbyking.com, woobox.com, Mailchimp, DotMailer, Google Analytics, WordPress||Until opt out requested.|
|Cookies||Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
|RFI Tags||Hobbyking.com, woobox.com, Facebook, Instagram, Youtube, Mailchimp, DotMailer, Google Forms, WordPress||Until opt out requested.|
Hopefully, that has clarified things for you, and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through our customer support center at http://support.hobbyking.com
What Are Cookies?
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionalities and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you. Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Google+, Pinterest, Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
What Cookies do We Collect?
Please see below for the list of cookies we collect and what information they store.
List of Cookies we Collect
|__cfduid||Cloud flare related cookie||4 days||Third-party|
|__attentive_id||Used to track US mobile customers||19 days||Third-party|
|__unam||It counts clicks and shares of a page.||1 month||Third-party|
|Dotdigital||Dotdigital customer information||Session||Third-party|
|cto_idcpy||Used by our Criteo advertising network for statistics on the page||4 days||Third-party|
|popup-shown||whether we need to display the newsletter popup again or not||1 year||Own|
|WISHLIST||customers wishlist items ids||1 day||Own|
|WISHLIST_CNT||customers wishlist items count||1 day||Own|
|SMARTFOCUS_CUSTOMER_DATA||Customer information- customer id email customer group info, etc||1 month||Own|
|CUSTOMER||CustomerID- Used to create customer-related cache id (md5)||1 day||Own|
|CUSTOMER_INFO||Customer Group Info- Used to create customer-related cache id (md5)||1 day||Own|
|CUSTOMER_AUTH||Logged in customer flag and used to create page cache request id||1 day||Own|
|CUSTOMER_PRODUCT_STOCK_IDS||Customer selected products and associated stock ids||1 day||Own|
|CUSTOMER_ADDRESS||Current customers default address details||1 day||Own|
|CUSTOMER_STOCK_ID||MD5 encrypted stock ids related to customers||1 day||Own|
|comm100_guid2_160143||Live chat related cookie||Session||Third-party|
|currency||the default currency for the customer||1 day||Own|
|current_currency||the default currency for the customer md5 encoded and used for creating cache id||1 day||Own|
|location_code||Current customers location information||1 day||Own|
|comm100_session_160143||Live chat related information||Session||Third-party|
|catalog_warehouse_filters||default warehouse filter details||Session||Own|
|catalog_product_stock||Product stock information||1 day||Own|
|CATEGORY_INFO||last visited category information with other query params||1 day||Own|
|frontend||This cookie is used to handle user sessions during their visits||1 day||Own|
|frontend_cid||This cookie used to handle user sessions during visits.||1 day||Own|
|_gid||Tracking purchases in google analytics||1 day||Third-party|
|_ga||Tracking purchases in google analytics||2 years||Third-party|
|_dc_gtm_UA-2588583-1||Tracking purchases in google analytics||1 minute||Third-party|
|_gat_UA-2588583-1||Tracking purchases in google analytics||1 minute||Third-party|
|CART||Information about the current quote id of the customer||1 day||Own|
|_vwo_uuid_v2||This cookie name is associated with the product Visual Website Optimiser, by USA-based Wingify. The tool helps site owners measure the performance of different versions of web pages.||1 day||Third-party|
|bluecom_product_warehouse_codes||Products in the cart and their associated warehouses||1 day||Own|
|VIEWED_PRODUCT_IDS||Customers recently viewed product information||Session||Own|
|oro_analytics_list||Information about the visited pages||Session||Own|
|CACHED_FRONT_FORM_KEY||CSRF Protection related form key information||Session||Own|
|LAST_CATEGORY||Information about the last visited category||Session||Own|
How To Delete Or Access My Account Information?
To delete or access your account information,
In your logged in account:
1) Click MORE;
2) Click PERSONAL INFORMATION;
3) In the Request Type, click ACCESS to request to access your personal information and DELETE to delete your personal information;
4) Click SUBMIT;
5) See your request status.
You ONLY have one button to ”accept” cookies, why can’t you also have one for ”decline”? You should be proud of your company and have a belive in your customers! This one makes me know that you don’t!
Dear Sir: (Eugene Lin Customer Service Team HobbyKing.com)
I see the Eugene Lin customer service team (HobbyKing.com) send me an e-mail with the content that you send a sample order of the above items to my address in Taiwan, use this EMS International 2001g-2500g for shipping, you can CHEN EI-CHENG