Shipping

Hi joel francis, you may track your order at quantiumsolutions.com

Hi Claus, your order is posted on Sept. 09. You will receive your order in few weeks. You may check first with your local customs or post office to confirm if your parcel is waiting for you to claim.

Hi Michal, your order is now being processed for free shipping.

Hi Kamil, we have opened an investigation to track your parcel. You may contact us back within 2 to 4 weeks for possible updates.

Hi michele, I have assigned our RMA Specialists to take care of your claim. Our RMA Specialist will either contact you or update your RMA status. You will see updates when you log in to your account.

Hi Paolo, it is now too late to cancel your order. Your parcel is in your local customs waiting for you to claim. Please check your tracking status at trackitonline.ru using your tracking number 85211347723

Hi Jesus, your parcel was posted on Sept. 03 with the tracking number CQ302966973SG.You may track your parcel in quantiumsolutions.com

Hi Youngil,
Your parcel will be delivered within 2 weeks after the posted date. We will send you an email with tracking information once your order has been posted.

Hi Paulo, sorry to inform you that we have no control over the oversea charges. You need to settle the payment should they be incurred.

Hi Dmitrij, if you still have not recieved your parcel until now, please contact us back so we can contact the shipping company to follow up your parcel. Please contact us using this link: https://chatserver.comm100.com/ChatWindow.aspx?planId=515&visitType=1&byHref=1&partnerId=-1&siteid=160143

Hi Yulian,
Please provide us a screenshot and also provide us the items you wish to order so we could manually check the problem and give you solution for this problem. Feel free to contact us using this link: https://chatserver.comm100.com/ChatWindow.aspx?planId=515&visitType=1&byHref=1&partnerId=-1&siteid=160143

Hi Luigi, we have opened an investigation to track your parcel. Please contact us within 2 to 4 weeks for possible updates. Thanks.

Hi Marcelo, please provide us a screenshot and also provide us the items you wish to order so we could manually check the problem and give you solution for this problem. Feel free to contact us using this link: https://chatserver.comm100.com/ChatWindow.aspx?planId=515&visitType=1&byHref=1&partnerId=-1&siteid=160143

Hi Manuel, please contact us back if you still have not received your parcel until now. We will follow up with the shipping company to track your parcel.

Hi Mario, we have opened an investigation to track your parcel. Please contact us within 2 to 4 weeks for possible updates. Thanks.

Hi Maria, can you please contact us using the link below so we can find a solution for your case? https://chatserver.comm100.com/ChatWindow.aspx?planId=515&visitType=1&byHref=1&partnerId=-1&siteid=160143

Hello I made a purchase with you the order arrived I changed my address and she returned, how can we make

RC005396464MY

Hello! already passed three months that my request 2009406577 (RC007352316MY) was sent, but not until the time came to Brazil. what might have happened? grateful!

Hello! already passed three months that my request 2009406577 (RC007352316MY) was sent, but not until the time came to Brazil. what might have happened? grateful!

RIFERIMENTO ORDINE N° 2009739126

Salve buongiorno:
Ci sono stati dei problemi con questo ordine:

avevo ordinato e pagato
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 2 (rossi)

Pagato una spedizione di $83 per 4.5kg
Oltre che a uno sdoganamento di EU 37

Peso effettivo del pacco 3.3 kg

Ho ricevuto solamente 1
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 1 (rossi)

posso provare con la massima serietà
che avete commesso un errore , grossolano , in quanto ,
già dalla scatola per l'imballaggio , fisicamente , nn entrano i 3 kit da me ordinati
ma solamente due
Mi aspetto che effettuate il reintergo in tempi brevissimi .
senza tasse doganali e senza spese di spedizione.

Saluti e grazie della collaborazione.
Baccani Paolo

ORDER REFERENCE N ° 2009739126

Hello hello:
There have been some problems with this order:

I ordered and paid
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 2 (Red)

Paid a shipment of $ 83 per 4.5kg
In addition to customs clearance of EU 37

Actual weight of the pack 3.3 kg

I received only 1
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 1 (red)

I can try with the utmost seriousness
you've made a mistake, coarse, because,
already out of the box for packaging, physically, nn enter the 3 kit from me ordered
but only two
I expect that the reintergo made in a very short time.
exempt from customs duties and without shipping costs.

Greetings and thank you for your cooperation.
Baccani Paul

RIFERIMENTO ORDINE N° 2009739126

Salve buongiorno:
Ci sono stati dei problemi con questo ordine:

avevo ordinato e pagato
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 2 (rossi)

Pagato una spedizione di $83 per 4.5kg
Oltre che a uno sdoganamento di EU 37

Peso effettivo del pacco 3.3 kg

Ho ricevuto solamente 1
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 1 (rossi)

posso provare con la massima serietà
che avete commesso un errore , grossolano , in quanto ,
già dalla scatola per l'imballaggio , fisicamente , nn entrano i 3 kit da me ordinati
ma solamente due
Mi aspetto che effettuate il reintergo in tempi brevissimi .
senza tasse doganali e senza spese di spedizione.

Saluti e grazie della collaborazione.
Baccani Paolo

ORDER REFERENCE N ° 2009739126

Hello hello:
There have been some problems with this order:

I ordered and paid
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 2 (Red)

Paid a shipment of $ 83 per 4.5kg
In addition to customs clearance of EU 37

Actual weight of the pack 3.3 kg

I received only 1
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 1 (red)

I can try with the utmost seriousness
you've made a mistake, coarse, because,
already out of the box for packaging, physically, nn enter the 3 kit from me ordered
but only two
I expect that the reintergo made in a very short time.
exempt from customs duties and without shipping costs.

Greetings and thank you for your cooperation.
Baccani Paul

RIFERIMENTO ORDINE N° 2009739126

Salve buongiorno:
Ci sono stati dei problemi con questo ordine:

avevo ordinato e pagato
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 2 (rossi)

Pagato una spedizione di $83 per 4.5kg
Oltre che a uno sdoganamento di EU 37

Peso effettivo del pacco 3.3 kg

Ho ricevuto solamente 1
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 1 (rossi)

posso provare con la massima serietà
che avete commesso un errore , grossolano , in quanto ,
già dalla scatola per l'imballaggio , fisicamente , nn entrano i 3 kit da me ordinati
ma solamente due
Mi aspetto che effettuate il reintergo in tempi brevissimi .
senza tasse doganali e senza spese di spedizione.

Saluti e grazie della collaborazione.
Baccani Paolo

ORDER REFERENCE N ° 2009739126

Hello hello:
There have been some problems with this order:

I ordered and paid
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 2 (Red)

Paid a shipment of $ 83 per 4.5kg
In addition to customs clearance of EU 37

Actual weight of the pack 3.3 kg

I received only 1
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 1 (red)

I can try with the utmost seriousness
you've made a mistake, coarse, because,
already out of the box for packaging, physically, nn enter the 3 kit from me ordered
but only two
I expect that the reintergo made in a very short time.
exempt from customs duties and without shipping costs.

Greetings and thank you for your cooperation.
Baccani Paul

RIFERIMENTO ORDINE N° 2009739126

Salve buongiorno:
Ci sono stati dei problemi con questo ordine:

avevo ordinato e pagato
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 2 (rossi)

Pagato una spedizione di $83 per 4.5kg
Oltre che a uno sdoganamento di EU 37

Peso effettivo del pacco 3.3 kg

Ho ricevuto solamente 1
Serpent 2 Mini V-Hull Racing Boat 360mm (RTR) N° 1 (rossi)

posso provare con la massima serietà
che avete commesso un errore , grossolano , in quanto ,
già dalla scatola per l'imballaggio , fisicamente , nn entrano i 3 kit da me ordinati
ma solamente due
Mi aspetto che effettuate il reintergo in tempi brevissimi .
senza tasse doganali e senza spese di spedizione.

Saluti e grazie della collaborazione.
Baccani Paolo

ORDER REFERENCE N ° 2009739126

Hello hello:
There have been some problems with this order:

I ordered and paid
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 2 (Red)

Paid a shipment of $ 83 per 4.5kg
In addition to customs clearance of EU 37

Actual weight of the pack 3.3 kg

I received only 1
Serpent 2 Mini V-Hull Boat Racing 360mm (RTR) # 1 (red)

I can try with the utmost seriousness
you've made a mistake, coarse, because,
already out of the box for packaging, physically, nn enter the 3 kit from me ordered
but only two
I expect that the reintergo made in a very short time.
exempt from customs duties and without shipping costs.

Greetings and thank you for your cooperation.
Baccani Paul

Could you please track my parcel? The order no. is 1Z050R0F0343652095

I do not receive my order 2009944212 ..is there any trouble ?
How can I get a tracking id ?

my order no 102118183 was 174.56 pounds uk and shipping charges were 154.34 pounds uk

and then when my order was deliverd by ups I was then charged another 177.88 pounds uk

shipping fees.

that makes an order of 174.56 pound uk into an order of 506.78 pound uk is that hobby kings idea of fair