Hi Roy, to cancel your order manually, please refer to this link;
http://support.hobbyking.com/hc/en-us/articles/202702924-Can-I-cancel-my-order-on-my-own-
For Price Match, please be guided by this link:
http://support.hobbyking.com/hc/en-us/articles/202952960-Price-War
We have double checked your order 9975588. Bonus Points amount added is correct. Please check again.
Your order 9934918 was posted on Sept.09 via UK Direct Channel. Your tracking number is KR783305832GB. You may track your parcel at www.trackitonline.ru or www.trackit.net