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Appaling customer service

Having received a 7S battery i proceeded to charge it for the first time..where upon one cell would not exceed 4.08 volts...I sent all relavant phots and warranty codes..etc .
I have had no reply since..i keep saying i will not buy from these guys again an I will not now.. as this is not the first time..my last warranty claim took 6 months to finalise..
The only reason they keep selling is there cheap price...well i will be finding a different supplier now.. JOKE BUSINESS!!!!
DO NOT BUY FRON HK....

Richard

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HOBBYKING HAS BEEN TAKING ADVANTAGE OF PEOPLE, NO PRODUCTS TO REPLACE THE MOST FRAGILE PARTS ON CARS AND BUGGIES! I WAS ONLINE WITH A PRODUCT SUPPORT PERSON AND THEIR ANSWER TO MY PROBLEM WAS THAT I NEEDED TO MODIFY THE MOTOR MOUNT, AND NOT THE PROPER GEARS THAT WILL PRODUCE SOME PERFORMANCE! NOT TO MENTION THAT I HAD MY CAP LOCK ON BECASE I WAS PISSED ABOUT NOT GETTING ANY ANSWERS, SO THAT PERSON DISCONNECTED THE CONVERSATION! AND NEVER ONCE ADDRESSED ANOTHER QUESTION THAT I ASKED ABOUT!

martin holmes 0 votes
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