Post

2 followers Follow
1
Avatar

Bring back LIVE CHAT!

HK,what have you done with LIVE CHAT!
There seems to be an ever increasing number of unhappy customers.Don't you care?
Years ago you guys were great to deal with,but as you have grown your service and customer relations have gone south and products seem to be on back order for ever.
I have requested email notification for a number of items that were on back order and never received one notification.
Live Chat was a great help with all manner of issues but where have you hidden it???
I'm a Platinum member and am not happy with the way HK is headed.
Like others I may start looking to other places for my hobby gear.
Hobby King,listen to your customers!!!

Larry

Please sign in to leave a comment.

3 comments

0
Avatar

As above, you guys are not at all professional, WHERE IS MY PAID FOR CORSAIR?

graeme 0 votes
Comment actions Permalink
0
Avatar

Live Chat never went away - still orange button at top right corner of home page.

RAY 0 votes
Comment actions Permalink
0
Avatar

graeme - you have hijacked someone else's question. Delete it and go and ask your own question.

RAY 0 votes
Comment actions Permalink