Customer support

Hobby King need to address the crazy customer support and poor service, they canot expect customers to pay for there errors, Poor kit quality that takes months to resolve and shipment with unrealistic charges and customs value is not a way to keep customers.

Please improve the service and sort out UK issues with staff in the UK.

richard February 25, 2015 00:14

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how the hell you change to new email ? tried everything...my old isn't working so i cant to to it and confirm request...anybody please..thx...Miro

Miro February 25, 2015 01:07 0 votes

2008715612

Andrey Sergeevich February 25, 2015 07:51 0 votes

Then trying to figure out how to contact these people for over an hour just to ask a simple question as to what programming card is needed for the ESC that I purchased you think somebody would be smart enough to put the part number down of the program card on the ESC's description, but I guess not. And since I have no way to contact anyone you tell me

Craig February 26, 2015 01:53 0 votes

I fell your pain. 2 months later and I am still waiting for someone to send me something other than a cut and paste response. Just see if you can gather sufficient evidence to have PayPal or credit card payment reversed. Time consuming but not impossible and worth the effort.

Dan February 26, 2015 13:58 0 votes

Buenos dias estoy intesado en comprar un radio Turnigy TGY-i10 10ch 2.4GHz y no puedo por el peso diámetro del paquete que debo hacer para la compra estoy en BOGOTA COLOMBIA gracias esperando respuesta favorable

Alberto March 03, 2015 15:09 0 votes

Good morning I'm buying intesado within Turnigy TGY-i10 10ch 2.4GHz and I can not for the diameter package weight I should do for purchase BOGOTA COLOMBIA I'm waiting for favorable response thanks

Alberto March 03, 2015 15:10 0 votes

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Customer support

6 comments