Your website is not user friendly at all. I just placed my first order with you and unknowingly ordered from your international warehouse. It shipped almost 15 days ago and the tracking number still cannot be found. Your online chat appears to be AI and completely unhelpful. You may have a dedicated following, but you will not attract new customers this way. My last order has been placed
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Quanum Nova Pro What is the all up cost to SHIP TO Western Australia , AUSTRALIA $503.87 AU. Is there customs of $99.00 USD? and Aust Direct $64.97? is this correct or is the item at the Australian Warehouse. HOW MUCH TOTAL PRICE $AUS ?
I feel you man. I can't find the online chat and when I do, it takes me to a blank screen with nothing on it.
Easy for them to sell. Like pulling teeth trying to get any assistance.