What can we help you with?


What do I do If there is a Lost Package With No Signature Required?

If you did not require your signature during your package delivery, HobbyKing.com will not be liable for all lost packages delivered with no presence of recipients or were left at the front door by the courier. 

You may contact us to file a claim to locate the package. However, the investigation process is not fully guaranteed. 

To make sure parcels are delivered to you even without requiring your signatures, please make sure that you are present at your shipping address during the time of delivery. Your parcel tracking status will be updated from time to time to keep you posted on your package delivery status.

Otherwise, you may select a shipping method that would require your signature upon delivery.

 ** If you need further assistance, click HERE to CONTACT US.

Was this article helpful?
1 out of 18 found this helpful
Have more questions? Submit a request