Shipping and Parcel Collection
It seems your parcel is on its way! Find out how you can monitor your parcel delivery by checking details of your transit time and tracking site. Get your information from our Knowledge Base!
- ★ Shipping Methods: Transit Time / Tracking Site
- How Much Will It Cost To Ship My Order?
- Postage Type Reference
- My Order Has No Tracking Information. What Should I Do?
- Shipping Method: Standard And Registered (No Tracking Mail)
- How Do I Know Which Warehouse My Orders Are Shipping From?
- ★ Unsettled Customs Charges
- Shipping Returned Parcel: Refused or Rejected
- Shipping Returned Parcel: Incorrect Address
- Shipping Returned Parcel: Unclaimed
- Shipping Returned Parcel: Unknown Reason
- What is a handling fee?
- ★ Lost Package With No Signature Required
- Can You Open Investigation For Parcels Sent To South Africa?
- How Long Will The Investigation Take?
- What Is Parcel Investigation?
- When Is It Valid To Request Investigation Of Lost Package?
- Will I receive refund if my parcel is lost?