You can only arrange 10 parcels per pick up. If you have more than 10 parcels to pick up, please pick up the other parcels on a different date.
Orders that are not collected within 14 days after you received the confirmation email will be canceled; and a refund will be processed.
If you won't be able to pick up your order within 14 days, please contact us and let us know when you can collect your parcel.
If you wish to ship your parcel instead of self collection, please contact us immediately for shipping arrangement and shipping fee settlement.
- If your friend will collect your parcel, please ask your friend to take note of your order number, bring a copy of your valid ID and authorization letter.
Please wait for the pick-up confirmation email before collecting your parcel in the warehouse.
Building F, Suite 130
Tigard, OR 97224
8AM to 4PM; Open on week days (Monday to Friday); close on weekends and public holidays.
** If you need further assistance, click HERE to CONTACT US.