Unknown Reason - If the parcel returned to the warehouse without specified reason, there is a high possibility that the item returned due to customs issue and taxes.
Customer did not settle the customs tax.
In some cases, the parcel may be pending in customs for inspection, and customs require tax payment before they release the parcel.
The parcel will be kept in local customs within 30 days and will be returned to the sender if it is unclaimed after that period of time.
** If you need further assistance, click HERE to CONTACT US.