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My Package Is Not Damaged But There Is A Damaged / Faulty Item In It. What Should I Do?

Please open an RMA for damaged or faulty items:

  1. Log in to your account;
  2. Drag your mouse pointer over your registered name as shown on the image below:

   3. Click My Orders

4. Click SUBMIT A CLAIM; 

5. Click CONTINUE

Complete the remaining steps and provide the required information. After successfully submitting your RMA, our Warranty specialists will evaluate and update your claim status with the applicable resolution.

** If you need further assistance, click HERE to CONTACT US.

 

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