Warranty Claims and Return
Before contacting our Customer Support, please review the requirements for opening warranty claims.
- ★ UK Free Return Shipping Label
- ★ How to expedite Warranty Claim and Return resolution?
- ★ What is a Claim/ Return? How to Submit a Request?
- How to track the progress for raised Warranty Claims or Returns?
- Who is responsible for product that is damaged or lost while in use?
- What is the Warranty Period of my items?
- Where can I check my warranty claim/ return status?
- Do you replace or refund crash damaged items and items that have been modified?
- I need to return my item. Will you refund the returning shipping cost?
- I need a replacement part but I cannot find it in your online store. What should I do?
- How long do I have to wait before my item gets inspected?
- I received an incorrect item/order. What should I do?
- I received a defective battery (puffed and/or voltage reading). What should I do?
- I rejected my order as it appears damaged. When can I receive my refund or replacement?
- I received my item with a damaged part/item. What should I do?
- I received my item with a missing part. What should I do?
- Can I return my items to the nearest warehouse location?
- Why do I need to fill in and submit Warranty Claim/ Return?