Warranty Claims and Return
Before contacting our Customer Support, please review the requirements for opening warranty claims.
- ★ What do I do if I Received a Defective/Damaged Item(s)?
- Do you have a warranty return address in Europe?
- What is your Warranty Return Address?
- How To Submit An RMA?
- I received my Order with a missing part. What should I do?
- Why Do I Need To Fill In And Submit Warranty Claim/ Return?
- Can I Return My Items To The Nearest Warehouse Location?
- I Rejected My Order As It Appears Damaged. How Can I Receive A Refund Or Replacement?
- I Received A Defective Battery (Puffed And/Or Voltage Reading). What Should I Do?
- I Received An Incorrect Item/Part. What Should I Do?
- What Is The Warranty Period Of My Items?
- The Replacement You Sent Is Defective. What Should I Do?
- What Is An RMA / Warranty Claim?
- Where Can I Check My RMA / Warranty Claim / Return Status?
- How To Expedite Warranty Claim And Return Resolution?
- I Received A Damaged Package With A Damaged/Faulty Item In It. What Should I Do?
- My Package Is Not Damaged But There Is A Damaged / Faulty Item In It. What Should I Do?
- Who is responsible for product that is damaged or lost while in use?
- Do you replace or refund crash damaged items and items that have been modified?
- I need to return my item. Will you refund the returning shipping cost?
- I need a replacement part but I cannot find it in your online store. What should I do?
- How long do I have to wait before my item gets inspected?