For the security of our valued customers, we have to very strict when it comes to changing account information upon request and transferring funds (Store Credit and Reward Points). With regard to this, we cannot transfer points from your old account to your new account.
You may use your old account to use your remaining bonus points balance before you switch to another account.
In case you are having problems in your old log in account, you may check the following articles that may help you:
- Click here if you cannot log in to your account - Retrieve Password
- Click here if you would like to only change your email address - Update Email Address
** If you need further assistance, click HERE to CONTACT US.