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Shipping Method: Affordable Options; Standard, Registered, and "No Tracking" Mail

HobbyKing offers a wide variety of shipping methods, including International (Registered) Air MailTrackable Air MailTraceable (Registered) Mail, and Standard (No Tracking Mail), to give our customers a chance to save on shipping costs.

If Standard (No Tracking Mail) is chosen, please be advised that HobbyKing accepts no liability for unreceived parcels shipped via this option. Our investigation team has no way of tracing the location of those parcels as there is no tracking number available for this type of shipping method.

In this regard, we highly recommend our to customers select a TrackableTraceable, or Registered Air Mail option as these cost-effective shipping methods have Tracking Numbers so we can investigate the whereabouts of a parcel in the event that it is not delivered within the specified transit time

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Comments

  • Avatar
    Michael Spazierer

    hallo , ich kein keine Liefermethode auswählen und somit nicht bezahlen,
    bitte um Hilfe
    Danke

  • Avatar
    JULIAN BECERRA ZUIL

    GOOD MORNING, I NEED TO KNOW THE NUMBER OF SHIPPING WITH THIRTEEN DIGITS OF THE ORDER Nº 400052483 TO BE ABLE TO CLAIM IT AT MY POST OFFICE. A GREETING

  • Avatar
    Jesus Martinez Millan

    Hola buenos días,El día 9 de Noviembre hice mi pedido y hasta el día de hoy no me a llegado,es esto normal.Como hago mi reclamación.

  • Avatar
    Tom Barrow

    Illegal under European law - distance selling regulations. You are liable until it has been delivered and paypal will always refund for non-delivered goods.

    55) Where the goods are dispatched by the trader to the consumer, disputes may arise, in the event of loss or damage, as to the moment at which the transfer of risk takes place. Therefore this Directive should provide that the consumer be protected against any risk of loss of or damage to the goods occurring before he has acquired the physical possession of the goods. The consumer should be protected during a transport arranged or carried out by the trader, even where the consumer has chosen a particular delivery method from a range of options offered by the trader... Regarding the moment of the transfer of the risk, a consumer should be considered to have acquired the physical possession of the goods when he has received them.

  • Avatar
    Alex Olmezov

    My order (#101696895) was created and paid at 19.12.2018. But I still have not received it (14.01.2019). So what are my next steps to get the paid items?

  • Avatar
    Jiri Kadlec

    Have a same issue as Alex, order was created on 1. 1. 2019 #700003049, but no items recieved till now (4.2.2019). It is more than one month. It looks that, we cannot do anything about it. Does anyone know, if there is a chance to get refund, or any compensation? Thx a lot Jiri

  • Avatar
    Alex Olmezov

    It looks like it's impossible to get any compensation and you can only hope to receive your order. My order was delivered on 22 Jan (delivery took 35 days).

  • Avatar
    Roberto Sgroi

    Dear Sirs: Have you any mail number to claim at the local office? shipment 101621228, my order 101724042

  • Avatar
    Daniel de Melo Lima

    Hello friends, I can not select a shipping method here for Brazil.
    I can not finalize the purchase, please help me.
    A big hug.

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