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I have not received a tracking number, what should I do?

We offer variety of shipping methods that comes with and without a tracking number. Before you check your tracking number with us, please make sure that your chosen shipping method comes with a tracking number. 

These articles will help you identify whether your chosen shipping method comes with a tracking number or not: 

1) Find your tracking number; 
2) Find your shipping method and transit time.  If TRACEABLE column is YES, it means that your shipment can be traced using the specified tracking links in the article. Otherwise, the shipping method has no tracking facility which means it also has no tracking number. You need to wait for your package to arrive within your chosen shipping method delivery period. 


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