What can we help you with?

 
Follow

Welcome to the HobbyKing Help Center!

Join our community! Here you will find more information to answer your questions and solve your problems in just a few clicks. 

Find out how you can help improve our service and community. Speak your mind - write about what you think of our products and services by writing us helpful topics and feature requests. Extend a hand - help fellow customers answer their questions.  

Check out our useful articles: 

Announcements

Account Information 

Shipping and Parcel Collection

Payment

Order Status and Modification

RMA and Warranty Policies

Product Support and Assistance

Discounts and Promotions

How-To Videos 

Your comments and feedback are most valuable to improve our service. 

** If you need further assistance, click HERE to CONTACT US.

Was this article helpful?
1 out of 10 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Rupert Obermayer

    Order 300156368
    Hello HK team,is there anyone who is interested in me?
    I am writing for the third time that I have not received your shipment
    although GLS claims to have delivered.
    If there is no answer by Wednesday, then I will reclaim my money via PayPal.
    I hope now that something is happening in this matter.
    HK is known for its good service and it is therefore incomprehensible to me
    why just not being answered.
    Best regards
    Rupert Obermayer

  • Avatar
    WERTHER TAMAGNINI

    HO EFFETUATO IL MIO ORDINE IN DATA 02-011-2018 AD OGGI NON HO' RICEVUTO ALCUN PACCO NE UNA MAIL DOVE E' FINITO IL MIO PACCO!!!!
    TAMAGNINI WERTHER

  • Avatar
    gaetano terracchio

    Salve .
    Non o ancora ricevuto l'ordine da me effettuato 500047139 .
    L'ufficio postale italiano mi a detto che non esiste nessun pacco al mio indirizzo.
    Potrei avere una risposta,o devo richiedere il rimborso a pay pal grazie

  • Avatar
    DAVID BUHADANA

    Hi,
    The cattle that was bought from you recently were mounted on the helicopter and burnt in directions, and that is after I filled another one
    All the instructions required of me to install the controller correctly, I have 20 years of experience, and I also consulted with other members who are also very experienced and watched videos on YouTube before installation, I also purchased an original card ordered to direct the controller, requires or refund Financial or new controller, waiting for your response and your devoted care
    Thanks in advance Bohdana David.

  • Avatar
    Esteban Santana

    In my last order, 2 lipo batteries and a serial connector XT60, I received the batteries and instead of a connector, they sent me some parts that I have not ordered and that does not stop. what they serve I attach photographs of the pieces and I hope they give me a solution. Greetings Esteban

  • Avatar
    Esteban Santana

    XT60 Arnés De 2 Paquetes En Serie (1 Unidad)
    601-2PSeries Europe (EU) 2,70 €
    1
    Enviado: 1
    2,70 €

  • Avatar
    Esteban Santana

    I have not sent the connector in seri XT60

  • Avatar
    Esteban Santana

    I have already sent you several communications by other means, but it seems very complicated to get in touch with you and to understand me. It is very simple, they have made a mistake and they have sent me one piece for another. See the number of my order, consult and you will see that they have been wrong. Greetings Esteban

  • Avatar
    Horst Pfarr

    My Order 300225424 is reddy at 30.7. Why dont You send it

  • Avatar
    Francis Vidal

    bonjour je voudrais savoir si ma commande n# 22200150743 a ete envoyee je l'aie commander en eu elle aurais du me parvenir , veuillez me tenrir au courant svp ,merci

    °