Order Status and Modification
Do you need to edit your existing order? You may need to act quick! Your order might be ready for shipping anytime. Find out what you can do by yourself without contacting our Customer Support. All here in our Knowledge Base!
- ★ How do I Cancel a Order(s) that Only Contains Backorder Item(s)?
- ★ How do I Cancel a Backorder(s) or Out-of-Stock Item(s)?
- ★ How Do I Remove a Request Hold from My Order?
- ★ HELP! How Can I Cancel My Order(s)?
- ★ I was informed there are BO (Backorder) item/s in my order. What should I do?
- ★ How Do I Add Item(s) to My Existing Order?
Order Processing and Delays
- ★ What Happens When My Reserved Order(s) Goes Out-of-Stock?
- What does the "Completed" Status Mean for My Order?
- My order has not arrived yet, what should I do?
- What Is The Restocking Period For Backorder (BO) Items?
- Why Is My Order Not Yet Shipped?
- How Long Will My Order Be Processed Before Shipment?